Collection of your Personal Information In order to better provide you with products and services offered on our Site, Troopster may collect personally identifiable information, such as your: If you purchase Troopster's products and services, we collect billing and credit card information.
This information is used to complete the purchase transaction.
Please keep in mind that if you directly disclose personally identifiable information or personally
sensitive data through Troopster's public message boards, this information may be collected and
used by others.
We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to use
certain products or services available on the Site. These may include: (a) registering for an account
on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c)
signing up for special offers from selected third parties; (d) sending us an email message; (e)
submitting your credit card or other payment information when ordering and purchasing products
and services on our Site. To wit, we will use your information for, but not limited to,
communicating with you in relation to services and/or products you have requested from us. We
also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Troopster collects and uses your personal information to operate its website(s) and deliver the
services you have requested.
Troopster may also use your personally identifiable information to inform you of other products or
services available from Troopster and its affiliates.
Sharing Information with Third Parties
Troopster does not sell, rent or lease its customer lists to third parties.
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
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Troopster may share data with trusted partners to help perform statistical analysis, send you email
or postal mail, provide customer support, or arrange for deliveries. All such third parties are
prohibited from using your personal information except to provide these services to Troopster, and
they are required to maintain the confidentiality of your information.
Troopster may disclose your personal information, without notice, if required to do so by law or in
the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply
with legal process served on Troopster or the site; (b) protect and defend the rights or property of
Troopster; and/or (c) act under exigent circumstances to protect the personal safety of users of
Troopster, or the public.
Tracking User Behavior
Troopster may keep track of the websites and pages our users visit within Troopster, in order to
determine what Troopster services are the most popular. This data is used to deliver customized
content and advertising within Troopster to customers whose behavior indicates that they are
interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by
Troopster. This information can include: your IP address, browser type, domain names, access
times and referring website addresses. This information is used for the operation of the service, to
maintain quality of the service, and to provide general statistics regarding use of the Troopster
The Troopster website may use "cookies" to help you personalize your online experience. A
cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be
used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you,
and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a specific page. For
example, if you personalize Troopster pages, or register with Troopster site or services, a cookie
helps Troopster to recall your specific information on subsequent visits. This simplifies the process
of recording your personal information, such as billing addresses, shipping addresses, and so on.
When you return to the same Troopster website, the information you previously provided can be
retrieved, so you can easily use the Troopster features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience the interactive features of the
Troopster services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the
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content or privacy practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of any other site that collects personally
Security of your Personal Information
Troopster secures your personal information from unauthorized access, use, or disclosure.
Troopster uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is
protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or
alteration of your personal information. Unfortunately, no data transmission over the Internet or any
wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect
your personal information, you acknowledge that: (a) there are security and privacy limitations
inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any
and all information and data exchanged between you and us through this Site cannot be
Children Under Thirteen
Troopster does not knowingly collect personally identifiable information from children under the
age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for
permission to use this website.
From time to time, Troopster may contact you via email for the purpose of providing
announcements, promotional offers, alerts, confirmations, surveys, and/or other general
communication. In order to improve our Services, we may receive a notification when you open an
email from Troopster or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from
Troopster, you may opt out of such communications by emailing email@example.com with your
name and subscribed email..
Changes to this Statement
about significant changes in the way we treat personal information by sending a notice to the
primary email address specified in your account, by placing a prominent notice on our site, and/or
by updating any privacy information on this page. Your continued use of the Site and/or Services
available through this Site after such modifications will constitute your: (a) acknowledgment of the
- SSL Protocol
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Troopster welcomes your questions or comments regarding this Statement of Privacy. If you
believe that Troopster has not adhered to this Statement, please contact Troopster at:
Troopster Donation Corp
Norfolk, Virginia 23517
Effective as of January 29, 2019
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Information we collect and how we may use it
If you are a customer of Kindful, we collect certain information about you in order to provide you with our donor management system and/or online payment service (the “Service”). When you register for the Service we will request some personal information such as your name and email address, and information about your organization such as the name of your organization, Tax ID, mailing address, and tax designation. Furthermore, if you are opening a merchant account, Kindful may also obtain information about you from third party sources, including, without limitation, consumer reporting agencies. This information is used to contact you about the services on our Site for which you have expressed an interest. As part of the Service, we may also collect donor information on behalf of your organization. Except as may be expressly set forth herein, we will not use any donor information collected on your behalf for any purpose other than to provide the Service. Any tax or financial information we collect is used only to bill you for the Service. If you purchase the Service by credit card, this information will be transmitted to our credit card merchant account provider, and may be forwarded to your credit card provider. We do not store credit card information.
If you are a donor for a Kindful customer, we collect certain information from you in order to process your donation (“Donor Information”). Kindful will use Donor Information during the course of providing the Service to such Kindful customer. Kindful may also use Donor Information at an aggregate level for internal business analyses and fraud prevention. During the course of providing the Service to Kindful customers, Kindful may disclose Donor Information to banks, processors, card associations, and other financial institutions that are involved in the course of processing or screening the transaction applicable to the Donor Information.
We may use personal information for internal purposes to provide you with other products and services, or to contact you regarding administrative notices or communications relevant to you on this Site. In addition, we may use personal information to provide or improve products or services that you have requested.
We will only use access to read Gmail message bodies (including attachments), metadata, headers, and settings to display emails to authorized users of Kindful and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
We will not use this Gmail data for serving advertisements.
We will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for our internal operations and even then only when the data have been aggregated and anonymized.
When we disclose your information
Kindful takes your privacy very seriously. The information we collect is used to provide the Service, and, in general, is not shared with or sold to other organizations for commercial purposes. However, there are times when it may be advantageous for Kindful to make certain personal information about you available to companies that Kindful has a strategic relationship with or that perform work for Kindful to provide products and services to you on our behalf. These companies may help us process information, deliver products or services to you, provide customer service, manage and enhance user data, assess your interest in our products and services, or conduct user research or satisfaction surveys. We may also disclose your personal information, if you have authorized us to act on your behalf to initiate the creation of a merchant account for the purpose of accepting donations by credit card.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
In addition, Kindful may sell, transfer or otherwise share some or all of its assets in connection with a merger, acquisition, reorganization or sale of assets, or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred.
How we protect your personal information
Kindful takes precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission that can be guaranteed against any interception or other type of misuse.
You can help us by also taking precautions to protect your personal data when you are on the internet. Do not share your registration information with anyone, and make sure you use a secure web browser.
Accessing your information
This Site may contain web pages through which you can correct or update some of the personal information you have provided to us. Kindful will make a good faith effort to make requested changes and correct your data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate purposes.
Cookies and other technologies
To make this Site more useful to you, we automatically gather general statistical information about this Site and its visitors, such as IP addresses (and information tied to IP addresses, such as screen size, color depth, language, java enabling, flash version, page title, host name, referring source, and page path), browsers, pages viewed, number of visitors, services purchased, etc. In doing so, we do not reference you by name, email, mailing address, or any similar personal information. We use this data in the aggregate to learn about our visitors and to improve our ability to cater to their needs. We may use third party vendors to gather general statistical information about this Site and its visitors as well as to perform certain services on behalf of this Site, such as hosting this Site, designing or operating this Site’s features, or performing other administrative services. We may provide these companies with access to your personal information to carry out the services they are performing for you or for Kindful.
Your California Privacy Rights
If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to firstname.lastname@example.org.